community Guidelines

We ask that Everyday Empathy Members familiarize themselves with the guidelines
and raise any questions or concerns to Jenna@heartspring.ca
last updated: April 3, 2018

program Guidelines

Everyday Empathy is a co-created space for learning and growth. By becoming a member you agree to:

• uphold a shared vision for a safe, open environment where the intention is for compassion, connection and growth.
• ensure the confidentiality of all that is shared on the Community Calls and Empathy Partner connections.  This means when sharing about Everyday Empathy you share from your first-person experience only.
• commit to the practice of self-connection and self-care as your personal responsibility.
• practice patience and compassion when you experience actions, yours or others', that are less skilled than you’d like.
• do your best to use the model of Nonviolent Communication in support of personal, relational and community resilience.

Community Call Guidelines

• Please do your best to arrive at calls early, up to 10 minutes prior to the start time.
• The Learning portion of the call is where we will explore a topic relevant to empathy and compassionate communication.  Send your topic requests to Jenna@heartspring.ca,
• The Q&A portion of the call where is where specific challenges or questions from the community will be responded to.  Email your questions to Jenna@heartspring.ca at least 1 day prior to the call.  Questions received the day of the call may be deferred to a subsequent call.
• There may also be small group breakouts for connection and discussion.  Note: these breakout sessions are not recorded.
• Calls are recorded and recordings are made available to active Everyday Empathy Members to support inclusion (in the event someone missed a call) and ongoing learning.
• Please respect the privacy and integrity of our community and do not share these call recordings with anyone, ever.  
• Community Calls recordings are the sole property of Heart Spring Consulting and as such I, Jenna Card owner, may use or make available the ‘Learning’  and 'Q&A' portions of a call outside the Everyday Empathy program. Member privacy and the community norm of confidentiality, safety and vulnerability is precious to me!  I pledge that no personal information or sharing will be used outside the program without the express written permission from the member sharing.

Empathy Partner Guidelines

• Upon joining you will be paired with an Empathy Partner
• You agree to have your contact information shared with your assigned Empathy Partner
• Both you and your partner are responsible for scheduling weekly Empathy Partner calls.
• Recommendation is for weekly calls 30 - 60 minutes long
• Guidance is provided for call structure and process
• Empathy Partners are rotated every 2 months.  Rotating partners supports learning and expands participants' circle of supportive community.  An Empathy Partner pair can elect not to rotate.